Refund policy

Returns Within Canada
We accept returns on all items within 7 days of delivery for customers located in Canada. Items must be unused and in their original packaging to qualify for a refund to your original payment method.

International Orders
Returns are not accepted for orders outside of Canada. However, we understand that mistakes can happen — which is why we offer a one-time store credit on a case-by-case basis. Please contact us within 7 days of delivery to discuss.

Damaged or Defective Items
If your order arrives damaged or defective, please get in touch within 7 days of delivery. We’ll make it right — no matter where you are. Photos may be required to process the claim.

Certain types of items cannot be returned, like digital products (printables), custom products (such as special orders or personalized items) and dated products (dated inserts and planners). Please double check that you are purchasing the right size, because I do not accept refunds, returns or exchanges on digital products. The files are automatically sent to the customer after checkout. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale, discounted items or gift cards.